Questions before you buy? The desk answers on WhatsApp and by email.
Smart TV setup
If your TV has an app store, there is a good chance all you need is one app. Find your brand below, and check whether your model is new enough.
Press Home, then open Apps
Samsung's newer sets use Tizen and have their own store. Search for the player app the desk recommends, then install it.
Watch out: app choice is narrower here than on Android, and older sets may no longer get updates.
Press Home, then open the LG Content Store
LG's webOS sets work in much the same way. The Magic Remote's pointer makes typing your details less of a chore.
Watch out: available apps vary by webOS version and region.
Open Apps, then Google Play
Many Sony, Hisense and TCL sets run this system. You get the widest choice of players, and it is usually the simplest setup.
Watch out: budget sets can have slow processors and little storage. See our Android guide.
Ask us first
App options on these systems can be limited. Tell us the model before you pay. A streaming stick in the HDMI port is often the most reliable route.
Device and platform names are trademarks of their owners and are used here only to say what the service runs on. Yeah IPTV is not affiliated with or endorsed by them.
Plug in an Ethernet cable if you can. Otherwise, use your 5 GHz Wi-Fi network.
Look under Settings, then Support or General, for a software update. It solves more problems than you would expect.
Find it in your TV's store. The desk will tell you which one suits your model, and if it carries a fee.
Type carefully with the remote, because capital letters count. Some apps let you add your details from a phone or computer instead.
Try the channels you care about at around 8pm, when your connection is at its busiest.
A streaming stick is often worth it, even if your TV technically has apps. It may be the better option if:
Send us a photo of the sticker on the back. We will tell you whether it will work, or what you would need.